Introduction
Welcome to tinyBox Creative Ltd (“tinyBox”, “we”, “us”, or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website wearetinybox.co.uk (“Website”) and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Sign up to receive email insights via Mailchimp
- Engage with our live chat service powered by Drift Live Chat
Automatically Collected Information
We may also collect certain information automatically when you visit our Website, including:
- Usage data and analytics through Google Analytics (GA4)
- User interactions tracked via Google Tag Manager (GTM)
How We Use Your Information
Mailchimp
When you sign up to receive email insights, we collect your name, email address, and any other information you choose to provide. This data is stored on Mailchimp’s servers in the USA and is used solely for the purpose of sending you our email insights. For more information on Mailchimp’s privacy practices, please visit their Privacy Policy.
Google Analytics and Google Tag Manager
We use Google Analytics (GA4) and Google Tag Manager (GTM) to track user behavior and traffic volume on our Website. This information helps us understand how users interact with our Website and improve our services. The data collected by these tools does not personally identify you and is used in aggregate form. For more information on how Google collects and processes data, please visit Google’s Privacy Policy.
Drift Live Chat
When you use our Drift Live Chat to submit enquiries, we collect the information you provide through the chat platform. This data is used solely to respond to your enquiries and improve our customer service. For more information on Drift’s privacy practices, please visit their Privacy Policy.
Calendly
When you use our Calendly call booking calendar, we collect the information you provide through the platform. This data is used solely to respond to your enquiries and improve our customer service. For more information on Calendly’s privacy practices, please visit their Privacy Policy.
Cookie Policy
Effective Date: 05-Jul-2024
Last Updated: 05-Jul-2024
What are cookies?
How do we use cookies?
Types of Cookies we use
Manage cookie preferences
Cookie SettingsYou can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: Chrome Support Documents
Safari: Apple Support Documents
Firefox: Firefox Support Documents
Internet Explorer: Internet Explorer Support Documents
If you are using any other web browser, please visit your browser’s official support documents.
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Third-Party Services
We use third-party services such as Mailchimp, Google Analytics, Google Tag Manager, and Drift Live Chat to process and store your data. These third-party service providers have their own privacy policies addressing how they use such information.
Your Rights
You have the right to access, correct, or delete your personal information that we hold. You can also unsubscribe from our email insights at any time by clicking the unsubscribe link at the bottom of our emails or by contacting us directly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Cookie information is updated monthly on the 1st day of each month.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
tinyBox Creative Ltd
Email: [email protected]
Phone: 0117 476 9597
Address: tinyBox Creative Ltd, Henleaze House Business Centre, 13 Harbury Road, Henleaze, Bristol, UK, BS9 4PN
By using our Website, you consent to our Privacy Policy.
Last Updated: 5/6/24
